Yes, we provide you with step by step instructions you can follow to make the assembly process simple.
FIND YOUR ANSWERS HERE
FREQUENTLY ASKED QUESTIONS
I’m not a real “carpenter hero” – Can I install the lights myself?
What is your advice in terms of height above the table?
We recommend the height between 60 and 75cm between the table and the bottom of the lowest Archy. Our personal suggestion is around 65cm. This might seem low but it gives a very cozy feeling at the table and they do not disturb the view when you are sitting. But higher is also possible.
How do I determine the distance between each pendant?
The length of the table is what determines the distance between the lights – this is critical to achieve great aesthetics.
We use a simple formula (length divided by # of pendants + 1) to tailor every order to the length of each client’s table.
Do you supply cables in 1 length and can we shorten that ourselves?
We supply the cords in approximately the right length, and then it is better if it is a little more than you need. Then you can indeed shorten them to adjust the height as you prefer. As soon as you place your order we will contact you to discuss the details.
We use Philips Hue lamps in our home – are the Archy lamps compatible?
YES! The E27 Hue bulbs fit very well in the medium Archy's and for the small ones we use GU10 hue lights.
We've done this many times and the Hue's light bulbs work great with the Archy lamps.
You custom made every order, but you also advertise that we can return within 100 days if we don't like the lamp. Is that still possible?
Yes, even with the holes custom drilled, you are completely free to return the set. All the materials can be used again.
But to be honest, we (almost) never get anything returned, so chances are that you will be very satisfied :) But again, know that returning is no problem and we will refund the amount immediately.
Is it possible to see your beautiful lamps in person somewhere before I order them?
We have a showroom next to the workshop in Schilde, right next to Antwerp. If this is possible for you, then you are most welcome to come by! We have a rail set, a few clusters, all sizes and white and black that we can show.
Which lamp/set are you interested in? We can also send you some photos of other installations from past clients.
In3 - Pay in 3, interest-free – How does it work?
If you choose in3, you pay the full amount in three equal parts within 60 days. You pay the first part directly. The second and third installments will be paid within 30 and 60 days respectively. Currently in3 is only available to consumers residing in The Netherlands.
Can't find an answer to your question?
Email us at info@morecircular.com or fill the form below and we'll get in touch with you as soon as we can.